Understand our refund policy for your purchases at Prop Aussie Mint. We’re committed to customer satisfaction with clear return and refund guidelines.
Returns
- You have 14 days from the delivery date to request a return.
- Items must be unused, in their original condition, and in the original packaging.
- Proof of purchase is required for all returns.
Refunds
- Once we receive your item, we’ll inspect it and notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to your original payment method within 7-10 business days.
Exchanges
We only replace items if they arrive defective or damaged. Contact us immediately if you need an exchange.
Shipping Costs
Return shipping costs are non-refundable and are the buyer’s responsibility unless the item is defective.
Need Help?
For any questions, reach out to our support team through email, Snapchat, or Telegram.
